The CRM E-Mail Router is a piece of software that receives messages from a service and forwards the messages to another service.
The good thing is that you can install the CRM E-Mail Router on a separate server. This doesn't need to be the same server where you have Microsoft Exchange Server installed or the same machine where you have the CRM Server installed. You can even install it on a separate server or computer running Windows XP Professional, Windows Vista Business, or Enterprise as those are the versions that can be joined to a domain (The Windows XP Home and Windows Vista Home versions are not supported). If you install the CRM E-Mail Router on a separate server, be sure this computer is on and available all the time or the e-mails won't be sent when this computer is off line and also that system should be in the same domain.
For installation, follow the below link.
Click on the Download button "DynamicsCRMEmail_1033_amd64.exe"
Make sure that you need to save it in a folder. After installation the exe file then it
Will prompt to install the MAPI Client then follow the below link
After successfully installation of that file you will get the all the Queues created in CRM
Videos on E-Mail routing:
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